5 Key Skills for Raising Emotional Intelligence, by Jeanne Segal, Ph.D.
http://www.helpguide.org/mental/eq5_raising_emotional_intelligence.htm
6 Ways to Make People Like You, from How to Make Friends and Influence People:
http://www.westegg.com/unmaintained/carnegie/win-friends.html
The 8 Irresistible Principles of Fun, by Box of Crayons:
http://www.boxofcrayons.biz/free/movies/eightprinciples/
How to Talk to Anyone, by Steve Lambert:
http://visitsteve.com/made/how-to-talk-to-anyone/